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Coaching, lab interpretations and protocol design

All sales are final.

Lab testing

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info@nourishbalancethrive.com with details of the product and the defect. You can send the item you consider defective to:

2625 Alcatraz Avenue, Suite 139, Berkeley, CA 94705

Supplements

We accept returns. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

To follow-up on the status of your return, please contact us at info@nourishbalancethrive.com